Telecom Expense Management (TEM)
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Broadsource
678-507-1220
Four Concourse Parkway, NE, Suite 450
Atlanta, GA 30328
www.broadsource.com
Email: inforequests@broadsource.com

Company Overview

BroadSource is a Telecommunications Expense Management company that enables middle-market enterprises to increase visibility, improve operational performance and gain greater control over their telecommunications providers, services and equipment so they save money.

BroadSource is the only Telecommunications Expense Management company with OneSource, a unique technology software and professional services combination that gives companies unparalleled ability to track and manage communications inventory, services, contracts and users in a secure hosted environment.

Telecom Expense Management Offerings

OneSource includes a variety of integrated consulting services, including:
Telecommunications Audit
BroadSource performs an inventory of your physical assets, contracts and customer service reports from actual invoices. The BroadSource software platform is populated with key findings to establish a baseline for evaluating future invoices and work orders.

Invoice Processing
BroadSource will manage the intake and processing of your telecommunications bills and give you a consolidated view of your telecommunications spend each month. This reporting evaluates your telecommunications expenditures by cost center, user and location and is integrated for your budgeting, forecasting and planning needs.

Performance Optimization
BroadSource has aggregated telecommunications data across vertical markets, geographic regions, products and technologies to counsel customers on how to make the best purchasing decisions. The BroadSource platform also gives you a workflow management tool focused on driving current and future excess costs out of your business.

Contract Negotiations
BroadSource not only negotiates your contracts but also monitors your carriers’ performance against service level agreements to hold carriers accountable and guarantee that you receive every penny worth of service you purchase. BroadSource also delivers an accounts payable file with cost allocations to automate this process all the way to the clerk who pays the invoice.

Dispute Management and Resolution
BroadSource expert auditors, using OneSource Virtual Auditor technology, proactively analyze your telecom invoices to locate errors or discrepancies. And if an error or discrepancy is found, BroadSource will work to dispute and resolve the issue on your behalf.

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